Outage receiving e-mails DHS12
applicable to: dhs12
from 24-02-2025 15:08 until 24-02-2025 16:24 (38 days, 11 hours and 54 minutes ago)
applicable to: dhs12
from 24-02-2025 15:08 until 24-02-2025 16:24 (38 days, 11 hours and 54 minutes ago)
There is currently an issue with the email service on web hosting server DHS12. As a result, customers on this server are temporarily unable to receive emails. We are working on a solution and will keep you informed as best as possible. Our apologies for the inconvenience.
on 24-02-2025 at 16:24
Customers on DHS12 can now receive emails again. For domain names using our forwarding service that are not working, we will open a new notification. With this, we are closing this notification and sincerely apologize for the inconvenience.
on 24-02-2025 at 15:49
We have contacted DirectAdmin. We suspect that the issue was caused by a user imported this afternoon, who has since been removed. Unfortunately, this has not resolved the issue. As a result of this outage, our forwarding service is also currently unavailable. Our primary focus is on restoring the email service first, followed by the forwarding service. We will provide another update within the next hour. We understand that this is very inconvenient for affected customers and are doing our best to resolve the issue as quickly as possible.